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Facebook Is Redesigning Pages So It’s Easier To Interact With Local Businesses

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Today, Facebook announced a series of visual changes and feature tweaks to the layout of business pages on the mobile version of its social network to make them easier to interact with. For instance, if you’re looking at the page of a restaurant or hair salon, you can now easily book a reservation or appointment through Facebook from the page. The redesign, which will be different for each category of page, is starting with pages for restaurants, local services, and TV shows. Facebook plans to roll out custom designs to other types of pages in the near future.

In addition to those changes, Facebook is making its recommendations feature more prominent by adding crowdsourced recommendations directly to pages as substitutes to traditional reviews. First launched in the fall of 2016, recommendations is a way to poll your friends for cool spots to see, eat, and visit in unfamiliar places, typically when you’re on vacation.

Facebook wants the feature to expand beyond vacation polls to include recommendations for local businesses, too. So now, when you recommend a restaurant or local business to a friend, Facebook will encourage you to write a more robust version of that recommendation by requiring a minimum character count and letting you add photos. That will then be added as a review to that establishment’s Facebook page.

The last set of changes the company is announcing today includes an expansion of its jobs platform and the addition of a new “Local” section with bookmarked places for you to check out in your area. The job application tool is now available worldwide. (It was previously restricted to certain markets.) The local bookmarks is a feature borrowed from Facebook’s companion Local app, and the company is giving it more prominence in the main Facebook app as a way to encourage people to explore events and businesses in their neighborhood.

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Instagram Makes It Easier To Take Back Hacked Accounts.

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Instagram is finally addressing a huge problem on its platform: hacked accounts.

The company says it is making a series of changes that will make it easier for people to regain access to a hacked account. The update comes almost a year after Mashable first reported that a wave of bizarre hacks had hit Instagram users, leaving them little recourse to get their accounts back.

With the newly announced changes, which are currently being tested ahead of a wider rollout, Instagram will allow users to access its account recovery tools directly in the app, even if a hacker has changed their account information. So when a person is unable to login to an account, Instagram will prompt users to enter information associated with your account like your email address or phone number. (Users can also access this via "need more help" in the app's login screen.)

From there, Instagram will send a verification code you can use to access your account. Instagram will also remove any other devices logged into your account, so a hacker who has access to your email will be unable to use the recovery code.

This may sound fairly straightforward, but these changes address significant issues with Instagram's previous account recovery process. Because hackers often changed the email, phone number, or username associated with an account, it could be incredibly difficult if not impossible for the actual account owner to navigate the automated support system.

Users have reported Instagram sending recovery emails to the address of their hackers, for example, or inexplicably telling them it could not verify their identity even though they provided the information requested. This caused some people to resort to more elaborate schemes, such as reporting a hacked account for impersonation or leaving voicemails for Instagram support.

This new process will hopefully make those kinds of moves a thing of the past, as Instagram says its goal is to move the entire account recovery process in-app. Additional support will still be available to those who need it though, according to an Instagram spokesperson.

Notably, this new process will also apply to people whose accounts have previously been hacked and unable to regain access.

Additionally, Instagram says it's addressing another major issue often associated with hacked accounts: username theft. Because accounts that have short or original names are considered valuable and desirable, they often face a disproportionate amount of hacking attempts. Hackers will often change a username in order to scoop it up for a fresh account or sell it on shady forums.

Now, Instagram says that a previously used username will not be available for anyone else for several days in order to make it more difficult for hackers to steal valuable usernames. (The company isn't disclosing exactly how long names will be inaccessible to others but a spokesperson says it will be "multiple days.")

While it's unlikely these changes will put a stop to hacking attempts, or the massive business of buying and selling stolen accounts, it could make life more difficult for hackers — at least until they find new ways to circumvent Instagram's policies. But it should also give users more power to get their accounts back.

Source: Mashable

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YouTube Reportedly Considers Moving All Children’s Content To YouTube Kids.

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YouTube is reportedly considering major changes after a long string of terrible headlines involving everything from pedophiles to gun-wielding Disney characters.

The company might remove all children's content from YouTube and show it exclusively in the YouTube Kids app, a new Wall Street Journal article says.

The other option under discussion involves entirely turning off auto-playing recommended videos on children's content. This is the system that leads viewers from a seemingly harmless video to extreme content and conspiracy theories.

These changes would be immense for YouTube. The platform has reportedly been relying on down-ranking and reducing the reach of controversial content, rather than removing it outright. But turning off the recommendation algorithm for children altogether would amount to some sort of admission that it's the platform's architecture — not the content — that is the problem.

It could also potentially affect revenue by moving a sizable chunk of videos off the platform, away from YouTube's advertisers. YouTube Kids does have ads, but there are additional requirements for advertisers there.

The Journal also reports that Google CEO Sundar Pichai has recently been taking a more active role in the management of YouTube, which is run by Susan Wojcicki. Recent scandals involving the wildfire-like spread of the Christchurch shooting video and pedophilia rings enabled by YouTube's recommendation algorithm have reportedly caused internal upheaval.

In 2018, YouTube Kids added controls to allow parents to manually select the channels and creators that their kids would be able to watch. It also added more human moderators to remove harmful content. But not all kids watch videos on the Kids app alone, which means they currently could be exposed to the same algorithmic wormhole that adults are.

YouTube told the Journal that it considers "lots of ideas for improving YouTube and some remain just that—ideas."

Source: Mashable

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Google Desperately Wants To Win Over Geeks’ Hearts

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Google's acting really strange these days.

First, the company basically says "fuck it," then both confirms the Pixel 4 and its huge square-shaped camera bump. And now they company has publicly admitted to Business Insider that they've canceled two unreleased tablets and will instead focus on making Pixelbook laptops.

These two PR moves are unusual for a tech company. Usually, outfits like Google never acknowledge upcoming products. Why would they? It would take all the excitement out of their own launch event.

Moreover, tech companies don't ever talk about canceled products because they'll never see the light of day. No point in getting people all worked up over products that technically don't exist.

That's why it's so out of character for Google to suddenly be so open. What's the goal here?

Maybe these two instances are unrelated, but to a tech observer like myself, it sure looks like Google's trying its hardest to court geeks in an effort to convince super fans that it's serious about hardware this year. In fact, these moves feel like they're coming straight out of startup phone maker OnePlus' playbook, which has built its fanbase catering to geeks as well.

Source: Mashable

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Apple Recalls MacBook Pro Batteries Over ‘Fire Safety Risk’

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If you have an older MacBook Pro, you might need to get its battery replaced.

Apple is recalling 15-inch MacBook Pro laptops sold between between September 2015 and February 2017 over a battery issue it says poses a "fire safety risk."

"Apple has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk," the company writes on a support page about the recall.

Affected laptops should not be used until the company can issue battery replacements, Apple says. The recall only applies to 15-inch Pro models and other MacBooks are unaffected. Even if you're not totally sure if your laptop is impacted, it's probably a good idea to double check.

Here's how Apple recommends you check to see if your laptop is affected:

To confirm which model you have, choose About This Mac from the Apple menu () in the upper-left corner of your screen. If you have “MacBook Pro (Retina, 15-inch, Mid 2015),” enter your computer's serial number on the program page to see if it is eligible for a battery replacement.

The recall comes shortly after one musician posted videos of his smoking MacBook Pro, which he said "exploded" after normal use. The musician, who goes by the name "White Panda," told Mashable in an interview that he had his laptop in his lap when smoke suddenly began pouring out of it. It later "popped" and caught fire.

It's not clear if the current recall is related to that issue, but Apple does make it very clear that the MacBook Pros in question could pose a serious safety risk.

Source: Mashable

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